Tracking
Where is my shipment?
Enter your tracking number below to see live status updates and the full journey of your parcel.
Find your number
It's on your shipping confirmation email or receipt — format EU followed by 8 digits and 2 letters.
Enter and search
Paste the tracking number above and hit Track to jump straight to the latest status.
Follow every scan
See each hand-off, customs step and out-for-delivery event with timestamps and locations.
What the statuses mean
Each shipment moves through these stages. You'll see them on the tracking timeline with a time and location.
Label created
The shipment is registered and waiting for pickup.
Picked up
A courier has collected the parcel from the sender.
In transit
Moving between hubs across the network.
In customs
Being cleared at a border crossing.
Out for delivery
On the final vehicle to the recipient.
Delivered
Handed over and signed for at the destination.
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