Tracking

Where is my shipment?

Enter your tracking number below to see live status updates and the full journey of your parcel.

1

Find your number

It's on your shipping confirmation email or receipt — format EU followed by 8 digits and 2 letters.

2

Enter and search

Paste the tracking number above and hit Track to jump straight to the latest status.

3

Follow every scan

See each hand-off, customs step and out-for-delivery event with timestamps and locations.

What the statuses mean

Each shipment moves through these stages. You'll see them on the tracking timeline with a time and location.

Label created

The shipment is registered and waiting for pickup.

Picked up

A courier has collected the parcel from the sender.

In transit

Moving between hubs across the network.

In customs

Being cleared at a border crossing.

Out for delivery

On the final vehicle to the recipient.

Delivered

Handed over and signed for at the destination.

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