Contact

Talk to us.

Questions about a shipment, a quote or an integration? We're here to help.

Ways to reach us

Customer support

support@foxypost.sbs

Shipment questions · Mon–Sat, 08:00–20:00 CET

Tracking support

tracking@foxypost.sbs

Include your FoxyPost tracking number

Business & integrations

partners@foxypost.sbs

Marketplace fulfilment, API and volume enquiries

FoxyPost online service desk

foxypost.sbs · European shipment support

Support is provided online. There is no public walk-in counter.

This opens your default email app. You can also write directly to support@foxypost.sbs.

More departments

Claims & refunds

claims@foxypost.sbs

Response within 1 business day

Privacy requests

privacy@foxypost.sbs

Data access, correction and deletion

Legal notices

legal@foxypost.sbs

Formal correspondence and compliance

Regional support coverage

FoxyPost coordinates tracked deliveries through its European partner network. Contact the online service desk for every region.

Benelux

Operations coordination

Netherlands · Belgium · Luxembourg

Central Europe

Regional support

Germany · Austria · Switzerland

Southern Europe

Regional support

Italy · Spain · Portugal

Eastern & Nordic Europe

Regional support

Poland · Czechia · Scandinavia